Conversational AI
AI-powered conversations that handle customer inquiries 24/7 across every digital channel. Automate routine questions, qualify leads and hand off to a human with full context when it matters.
Key features
AI that understands context, intent and conversational nuance across multiple languages.
Instant responses around the clock without staffing limitations.
Escalation to human agents with the complete conversation history when issues get complex.
One consistent bot across your website, messaging apps, social media and SMS.
Identify returning users and personalise conversations from their history and preferences.
Detailed reporting on conversation patterns and outcomes to learn what customers need.
Turn visitors into qualified leads with interactive questionnaires and scheduling.
Design sophisticated conversation flows with drag and drop, no programming required.
Deploy anywhere
The no-code builder and APIs make it simple to create a bot and drop it into your website, messaging apps and SMS. Documentation, webhooks and a sandbox environment are included.
How it works
Map intents, answers and hand-off rules in the drag-and-drop builder, or connect your own knowledge base.
Publish the same bot to your website widget, Messenger, WhatsApp and SMS numbers with one click.
Review transcripts, resolution rates and drop-off points, then tune the flows that need it.
Get started
Start building with the AHOI chatbot platform today. Our team will help you design conversational experiences your customers will actually enjoy.