Part 1 · SMS communications
Introduction
Welcome to ahoi llc at ahoi.net ("Company," "we," "our," "us", "ahoi"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you opt in to receive SMS communications from us. By opting in to our SMS services, you consent to the practices described in this Privacy Policy.
Information We Collect
1. Personal information
When you opt in to receive SMS communications from us, we may collect personal information that you provide, including but not limited to:
- Your mobile phone number
- Your name
- Any other information you provide to us during the opt-in process
2. Usage data
We may collect information about how you interact with our SMS messages, such as:
- The date and time you receive and read our messages
- The links you click within our messages
- Your responses to our messages
3. Sharing information
We don't share information with any third party for any reason at any time. No mobile information will be shared with third parties for marketing or promotional purposes.
How We Use Your Information
We use the information we collect for the following purposes:
1. To send SMS communications
We will use your mobile phone number to send you SMS messages that you have opted in to receive. These messages may include promotional offers, updates, and other information relevant to our services.
2. To improve our services
We may use the information collected to understand how you interact with our messages and to improve the content and effectiveness of our SMS communications.
3. To comply with legal obligations
We may use your information to comply with applicable laws, regulations, and industry standards, including those set forth by The Campaign Registry.
Opt-In Policy
1. Consent
By providing your mobile phone number and opting in to receive SMS communications from us, you consent to receive SMS messages in accordance with this Privacy Policy. You acknowledge that message and data rates may apply and message frequency may vary.
2. Double opt-in
To ensure compliance with The Campaign Registry and other applicable regulations, we use a double opt-in process. After you initially opt in, you will receive a confirmation message. You must reply to this message as instructed to complete the opt-in process.
3. Frequency of messages
The frequency of SMS messages will vary based on your interactions and preferences. We will provide information on the expected frequency of messages at the time of opt-in.
Opt-Out Policy
1. How to opt out
You may opt out of receiving SMS messages from us at any time by replying STOP to any SMS message you receive from us. Upon receiving your opt-out request, we will promptly remove you from our SMS list and you will no longer receive SMS messages from us.
2. Confirmation of opt-out
After you opt out, you will receive a confirmation message that you have been successfully unsubscribed from our SMS communications.
Help and Support via SMS
If you need assistance with our SMS services, you can text the word HELP and we will send you an automated reply with instructions on how to access further support, including links to our customer service resources and ways to opt out of SMS communications.
For additional questions, you can also contact our customer service team directly at 1-888-900-2464.
Texting HELP will not affect your subscription status or opt-out preferences.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to provide our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS communications, please contact us.
By opting in to receive SMS communications from us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
Part 2 · Website privacy
Overview
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use this website. By using this site, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal information. We may collect personal information such as your name, email address, and contact details when you voluntarily provide it.
2. Cookies. We may use cookies and similar tracking technologies to collect information about your usage of the site. Cookies are small text files stored on your device that help us improve your browsing experience.
How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and maintain the site
- To personalize your experience on the site
- To send you updates, newsletters, and marketing communications (if you opt in)
- To analyze and improve the site's performance and functionality
- To respond to your inquiries and provide customer support
Disclosure of Your Information
We may share your information with:
- Service providers: third-party service providers who assist us in operating the site or providing services to you.
- Legal requirements: when required by law or in response to valid legal requests.
Cookies
We use cookies for various purposes, including:
- Analyzing site traffic and usage patterns
- Customizing content and advertising
- Improving our services
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our site.
Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.
Children's Privacy
This site is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we become aware of any such data, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted here, and the updated Privacy Policy will be effective upon posting.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us using the contact information provided on the website.